Any order validated on from Monday to Friday, shall be prepared and shipped on the next working day.  

Once your order has left our warehouse you will receive an SMS and/or email from DHL through Spyder with the estimated delivery date. You can change your delivery at any time with DHL On Demand Delivery.   

For all orders, should shipping take place in partial deliveries we will charge the shipping costs once only. 

Please note that carriers can only deliver during weekdays for both standard and express delivery options.


Tracking your order  

As soon as your order leaves our warehouse, we will send you an email confirming the shipment of your package with a tracking link to track delivery. 

International prices differ depending on your country of delivery. When ordering, the prices for your country will be displayed at the delivery stage. 

Once your order will be shipped you receive a notification of DHL EXPRESS ON DEMAND DELIVERY (DHL ODD).
ODD will email and/or SMS you about your shipment’s progress and estimated delivery date/time. When this doesn’t fit your schedule, this 100% free service enables you to choose the time and place of delivery.
Giving you maximum flexibility and greater control over your delivery.  

DHL ON DEMAND DELIVERY offers the following free delivery options: 

- Deliver my Package on Another Day: Scheduled Delivery 
- Deliver my Package to Another Address: Alternate Delivery to work or family 
- Deliver my Package at a Safe Place: Authorize Shipment Release 
- Deliver my Package with Neighbor: Leave with Neighbor, Reception or Guard 
- Deliver my Package at a DHL ServicePoint: Hold for Collection 
- Request to hold my Package: Vacation hold and safekeeping up to 30 days 

ODD gives you full control and you never miss another delivery. 


Countries of delivery

This website provides orders for the following countries:

  • Europe: 

Austria, Belgium, Denmark, France, Estonia, Finland, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Slovakia, Slovenia, Spain, and Sweden. 

  • United Kingdom (except Channel Islands)
  • Switzerland 


Please find below our Shipping conditions:

If you have more questions, please contact our customer service