How do I return one or more articles?

Spyder simplifies the return process by including free return shipping. You have no document to print, the return label is in your package.

If you ordered from the UK or Switzerland, you will also need a customs invoice  - please contact us to get yours.

1. Put the unused and unwashed item back in the package, make sure the hang tags are still on, and close carefully.

2. Stick the return label on the package over the shipping label.

3. Stick the customs invoice on the package next to the return label (Swiss and UK customers only).
4. Send your package back through one of the following solutions:  

    - Drop off your parcel at a DHL Service Point : 
     - Schedule a pick-up by internet (  : 

    - “Do you need to create a shipping label? -> Choose “No” 
       Enter your return WAYBILL number located on your return label 
       Indicate your collection address 

    - Schedule a pick-up by phone        (